4th floor, 1-6-13 Yabe, Chuo-ku, Sagamihara City, Kanagawa Prefecture, 252-0232
telephone number
042-707-0893 (Reception hours: 9:00-17:30 / Excluding weekends and holidays)
email address
shop@launchpad-bestselection.jp
Sales price
Please see the individual product pages for sales prices. Prices shown include consumption tax.
Required fees other than the product price
Shipping Fee
payment method
Credit card payment
Payment period
Your order will be processed immediately upon ordering.
Product delivery time
The shipping time of the product varies depending on the seller. For details, please check the delivery status of each order in your order history or contact our shop directly.
Delivery method of the product
We will deliver your order using the shipping method specified by each seller.
Returns and Exchanges
We cannot accept cancellations after the product has been shipped, or returns or exchanges due to customer convenience (long-term absence, refusal to accept delivery, etc.). However, if the product is defective or if the product you receive is different from what you ordered, we will accept returns or exchanges.
Please note that we cannot accept returns, refunds or exchanges in the following cases:
Items that have been delivered more than 9 days ago
If you have not contacted us in advance to request a return
Opened products (excluding defective products)
Products that have been used even once
Products that have been damaged or soiled by the customer
Products that state "No returns" on the product page
Other reasons due to customer convenience
Return period
If the product you received is defective or different from what you ordered, please contact us within 8 days of receiving the product. In that case, please let us know your name, address, phone number, the name of the product you purchased, and the reason for the return. Please check the condition of the product immediately upon arrival.
Return shipping fee
If the return or exchange is due to our reasons, we will cover the return shipping costs.
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