User Guide
How to Order
From the product page, add the desired product to your cart and proceed to checkout.
Once your order is complete, a confirmation email will be sent to your registered email address.
Payment
The following credit cards are accepted:
Visa, Mastercard, American Express, JCB, Diners Club, Discover
Your order will be confirmed once payment has been completed.
Shipping & Delivery
Shipping times vary depending on the product, so please refer to the product detail page.
Delivery may be delayed due to traffic conditions, weather, or inventory status.
Once your order has been shipped, we will send you a tracking number by email.
Please visit the carrier’s website to track your order.
Shipping Fees
Shipping fees vary depending on the product and delivery area.
Please check the final shipping cost at checkout before completing your order.
Only one delivery address can be specified per order.
If you would like items delivered to multiple addresses, please place separate orders for each address.
Returns and Exchanges
We take every precaution to ensure product quality.
If you receive a defective product or an incorrect item, please contact us within 7 days of receiving your order. We will confirm the details and arrange a return or exchange.
Please note that we do not accept returns or exchanges due to customer preference (such as differences in color, size, or appearance).
Please contact the store where you made your purchase for return or exchange procedures.
Contact Us
If you have any questions, please contact us using the information below.
- Store Name: Launchpad Best Selection
- Email: shop@launchpad-bestselection.jp
- Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (excluding public holidays)
- Inquiry Form:
